My spouse and I experienced flight reservations for right now (March 15, 2014) and following a program coronary heart scan on Wednesday of the week, he was diagnosed that has a extreme heart challenge. On Friday, March 14, 2014 he experienced to possess a coronary heart catherization and it was impossible for us to go on our getaway. I identified as American Airways Buyer Service and was properly instructed “hard luckâ€.
I been given a promo while in the mail from American Airlines in reference to rapidly tracking to elite position. After i attempted to log on to the Web page from the promo I could not come across it (aa.
.Stephanie,a supervisor was extremely rude and the other agent explained to me ifI desired to go t oMonterey previously I really should have a taxi.the agent did not gave me the seats that Unique assistant experienced supplied me thanks to my incapacity Ifound just after my 3rd endeavor Darlene
I'm emailing this comment for you so that AA might much better be capable of motivate employees to get more courteous when things go Mistaken.Consumer service might make this type of big difference for people using your service.
We may also be sorry you were not pleased with the complimentary voucher that we presented. Having said that, the voucher was intended to convey goodwill and to help make amends in a way for your insufficient service you claimed. It represents an amount of money we consider being honest and fair.
I would really like a credit for a flight we skipped from Phoenix to Spokane. We skipped the flight because it took us so extensive to have thru customs. We have been flying from Mazatlan and going thru customs in Phoenix.
I didn't have any baggage to examine! Why does AA Customer Service carry on to lie about reasons that the flight was overbooked? The ticket agent informed me the flight was overbooked.
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Doubt if any individual reads this but AA will be the worst airline in the world. Didn’t fly them For some time on account of inner troubles.
We landed punctually and were more than happy which the ride was sleek and pain-free. The moment we manufactured it to baggage claim, the carousal stopped and about one/2 from the passengers acquired their bags. There were so many of us awaiting our luggage. Many of us went to your AA to clarify they required to do something.
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It’s attention-grabbing to me that it's come to this avenue. I've accomplished a large amount of analysis On the net to try and obtain an Email Address that will head to the business directly.
no. 0012309351902 from SNA to DFW. I had been issued upcoming flight passes excellent for the yr. I am writing to request that you waive the $200 transfer cost when I am able to make use of the passes.
I'm unfortunate to mention I am unhappy in American Airline’s managing of the matter. We hardly ever acquired our bags till late while in the working day on March 13th. To add insult to damage we ended up billed $twenty five per bag by American Airlines for our return flight residence Despite the fact that we didn’t spend to examine our baggage on the way for the Virgin Islands.